Refund policy
Refund & Return Policy – Silvara
At Silvara, customer satisfaction is very important to us. If you are not completely satisfied with your purchase, we are here to help.
Returns
Customers can request a return within 7 days of receiving the product. To be eligible for a return, the item must be unused, in the same condition, and in its original packaging.
For hygiene and safety reasons, some undergarments may not be eligible for return or exchange if they have been used or worn.
Refunds
Once we receive and inspect the returned item, we will notify you about the status of your refund. If your return is approved, your refund will be processed within a few business days.
Exchanges
If you receive a damaged or incorrect product, please contact us immediately and we will arrange a replacement or exchange.
Shipping Costs
Shipping charges are non-refundable. Customers may be responsible for return shipping costs unless the product received is damaged or incorrect.
Contact Us
If you have any questions about our Refund & Return Policy, please contact us:
Website: https://silvara.online
Email: silvarame3@gmail.com
WhatsApp / Phone: +923171278996
Thank you for shopping with Silvara.